Shipping policy

Fiddle Squish LLC Shipping Policy

Where we ship
We currently ship only to addresses within the United States.

Order processing
Orders are generally processed within 1–3 business days, Monday through Friday, excluding holidays. Processing may take up to 5 business days during peak seasons or periods of high demand.

Estimated delivery
Delivery time depends on the product and fulfillment location. Products fulfilled by a United States supplier generally arrive 3–5 business days after processing. Products fulfilled by an overseas supplier generally arrive 10–15 business days after processing. Most orders should arrive within approximately 4–18 business days after purchase, but these timeframes are estimates and are not guarantees.

Shipping rates
Available shipping methods and charges are displayed at checkout. Any free-shipping offer or order threshold will be shown before payment.

Tracking and split shipments
Tracking information is emailed when it becomes available. Products in the same order may ship separately and may arrive in different packages on different dates. You will not be charged additional shipping solely because an order is split.

Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after processing begins, and we are not responsible for delays or losses caused by an incorrect address supplied at checkout.

Delays, missing packages, and delivery problems
Carrier delays, severe weather, holidays, and other events outside our control can affect delivery. If tracking has not updated, an order is substantially beyond its estimated delivery window, or a package arrives damaged, email hello@fiddlesquish.com with your order number. We will investigate with the fulfillment partner and carrier and, where eligible, arrange a replacement or refund.

Questions
Email hello@fiddlesquish.com or call 602-621-9291.